FREE SHIPPING ABOVE ₹599 MADE IN INDIA CUSTOM 3D PRINTING AVAILABLE
FREE SHIPPING ABOVE ₹599 MADE IN INDIA CUSTOM 3D PRINTING AVAILABLE

Frequently Asked Questions

What is 3D Things?

3D Things creates modern, functional home and workspace organization products using high-quality 3D printing technology. Every product is made with care and inspected before shipping.

Are your products made to order?

Yes. Most of our products are made on demand to reduce waste and maintain quality. This means production begins after your order is confirmed.

How long does delivery take?

Orders are typically manufactured, packed, and delivered within 5–10 business days, depending on your location.

Can I cancel my order?

Orders can only be cancelled before production begins. Once manufacturing has started, cancellations are no longer possible.

Do you accept returns?

As all our products are made to order, we do not accept returns or exchanges for reasons such as change of mind, incorrect selection, or personal preference.

What if I receive a damaged product?

If your order arrives damaged or defective, contact us within 48 hours of delivery with clear photos or videos of the product and packaging. After verification, we'll provide a replacement or another suitable resolution at no additional cost.

What if I receive the wrong product?

If we've sent you the wrong item, please contact us within 48 hours of delivery. We'll arrange a replacement as quickly as possible.

Will the product look exactly like the photos?

We strive to match our product images as closely as possible. Due to the nature of 3D printing, slight layer lines, minor color variations, or small cosmetic differences may be present and are considered normal.

Do your products come assembled?

Most products arrive fully assembled. If any assembly is required, clear instructions will be included.

How can I track my order?

Once your order has been shipped, you'll receive a tracking link via email or WhatsApp (if provided during checkout).

What materials do you use?

Our products are manufactured using high-quality 3D printing materials chosen for durability and everyday use.